What a DTC growth audit covers
What you get, how long it takes, and how to tell a real one from a sales call
A DTC growth audit is a two-to-three-week teardown of the four things that decide whether paid growth can scale: the ad accounts, the creative system, the funnel and the unit economics. It ends in a written ninety-day plan that names what to stop, what to fix and what to scale, with the numbers to watch each week. A good one is worth keeping whether or not you work with the person who wrote it.
The four areas
- The ad accounts. How the accounts are built, where the money goes by intent, what the attribution is actually counting, and which spend is incremental rather than claimed. This is where most audits find the first month of savings.
- The creative system. How many concepts are live, which hooks are still holding and for how long, how ideas get made, and how losers get killed. Creative is usually the real bottleneck, and the accounts are just where it shows up.
- The funnel. The landing pages, the offer, the checkout, the subscription mechanics, and what happens in the week after the first order. The ad is only half the cost of a customer; the page decides the other half.
- The unit economics. Cost to acquire by cohort, payback period, what a customer is worth over time, and the margin left after shipping, returns and the ad. Without this, nobody can say what the media is allowed to cost.
What you should get at the end
- A written ninety-day map. What to stop, what to fix, what to scale, in that order.
- A kill list. The spend, the SKUs, the ads and the pages that should not survive the month.
- A test plan. The first hooks and offers to run, with the number that ends each test.
- The numbers to watch. Five or six, weekly, with the level each has to reach for the plan to be working.
- A team note. Who is missing, and whether the gap is a hire, an agency or a tool.
- An honest verdict. Whether paid growth can scale from here at all, and what would have to be true first.
How long it takes and what it costs
Two to three weeks once access is in place. The fee is fixed and quoted per brand after a first look at the accounts, because the work is not the same for a brand at three million and a brand at sixty. If the audit turns into an engagement, the fee is credited against the retainer.
What to prepare
- Read access to the ad accounts, analytics, and the store or subscription platform.
- Twelve months of profit and loss by month, and the cost of goods per SKU.
- The current creative library, or wherever the ads live.
- The last few months of email and SMS performance.
- Your own answer to what you think is broken. The audit should confirm or overturn it, not ignore it.
How to tell a real audit from a sales call
- It names things to stop, not only things to add.
- It disagrees with you somewhere.
- It has dates and cohorts in it, not screenshots.
- It is usable without the person who wrote it.
- The verdict comes before the offer, and the offer can be no.
If the document reads like a proposal with a diagnosis attached, that is what it is.
What an audit will not do
It will not fix anything on its own; that is the ninety days after it. It will not guarantee a result, because nobody honest can from the outside. And it will not replace your finance data. It works from what your numbers say, so the numbers have to be real.